Cancellation Policy and Model-Revocation-form for Consumers
Instruction And Information for Revocation
Right of revocation
You have the right to revoke this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
To exercise your right of withdrawal, you must contact us,
Kerpener Str. 29a
by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.
In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of Withdrawal
If you withdraw from this contract, we will have you all the payments we have received from you, including delivery charges (except for the additional costs arising from the fact that you have a different type of delivery than that offered by us, the most favorable standard delivery), immediately and at the latest within fourteen days from the day on which the notice of your cancellation of this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
End of the revocation
Instruction Sample Revocation Form
(If you want to revoke the contract, then please fill out this form and send it back.) To:
Kerpener Str. 29a
- hereby i / we (*) do revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
- Date Of My Order ….
- Date Of Arrival …..
- name of the / the consumer (s)
- address of the consumer (s)
- signature of the consumer (s) (only if communicated on paper)
_______________ (*) Delete where inapplicable.